🐾 Frequently Asked Questions – Pawsome Diva

1. What services does Pawsome Diva offer?

We specialize in in-home pet sitting and our signature Diva Struts (because basic walks just don’t cut it). We also offer drop-in visits, puppy care, and kitty cuddles—because every fur baby deserves VIP treatment.

2. What areas do you serve?

We currently serve the Frederick, MD area, including parts of the DMV region. Not sure if you’re in our coverage zone? Shoot us a message and we’ll let you know!

3. Are you insured?

Yes, we’re fully insured . Your pet’s safety and your peace of mind are top priorities.

4. How do I book a service?

You can request services easily through our client friendly app Walkies! Once you create your free account, you’ll be able to schedule services, update pet info, and chat with us directly. See link!

https://walkiesjournal.app.link/cOHlJYRouXb

5. What’s a “Diva Strut”?

A Diva Strut is our version of a walk—upgraded. Think of it as a customized stroll where your pup sets the pace, enjoys enrichment time, and gets treated like the star they are.

6. Can I meet you before booking?

Absolutely! We require a complimentary meet-and-greet before your first service. This helps us learn your pet’s routine and gives you a chance to see if we’re the right fit.

7. Do you care for pets with special needs or medication requirements?

Yes! With years of experience caring for rescues and senior pets, we’re well-versed in handling meds, special diets, and TLC.

8. What types of pets do you care for?

Dogs, cats, and a variety of small animals we’ve got you covered.

9. What’s your cancellation policy?

Life happens! We just ask for at least 24 hours’ notice for walks and 72 hours for overnight sitting to avoid a cancellation fee.

10. How will I know how my pet is doing while I’m away?

Through Walkies you’ll receive real-time updates, photos, and messages after every visit. It’s like your pet’s personal Instagram—minus the filters.